1qqq FAQ – Complete Guide to Frequently Asked Questions

KYC is not required to start playing. However, identity verification is needed before you can make a withdrawal. Simply submit a photo of your national ID or passport. Verification is typically completed within 1–24 hours.

No. Under 1qqq's policy, each person may only register one account. If multiple accounts are detected, all of them will be permanently closed and any remaining balance may be forfeited.

Go to the login page and click the "Forgot your password?" link. An OTP will be sent to your registered mobile number. Verify your identity with the code and set a new password. The whole process takes under 3 minutes.

1qqq supports multiple payment methods including mobile banking, e-wallets, and direct bank transfers. Popular mobile banking services in Bangladesh are accepted directly. Visit the deposit page for the latest list of payment options.

Deposits are instant with most payment methods (0–5 minutes). Bank transfers may take slightly longer. If your balance hasn't appeared after 15 minutes, contact us via live chat with your transaction ID.

1qqq does not charge any deposit fees. However, your payment provider (mobile banking or bank) may apply their own transaction charges, depending on their policies.

Withdrawal limits depend on your payment method and VIP level. VIP members can withdraw higher amounts. For the latest limits, Withdrawal Page here.

First, confirm that your KYC verification is complete and that the wagering requirements have been met. If the issue persists, contact us via live chat with your transaction ID and a screenshot. Our 24/7 support team will resolve it quickly.

No. You must meet the wagering requirement (rollover requirement) before you can withdraw your bonus balance. Each bonus has its own terms and conditions. Once the requirements are fulfilled, any winnings earned from the bonus can be withdrawn.

Wagering refers to the total amount you need to bet before withdrawing bonus funds. Example: a BDT 100 bonus with 20x wagering means you must place BDT 2,000 in total bets. The specific wagering requirement for each bonus is listed in its details.

Every bet you place on 1qqq automatically earns VIP points. Accumulate enough points to level up and unlock cashback, bonuses, and exclusive perks. For more details, VIP page here.

Share your referral code with friends. When a friend registers and makes their first deposit using your code, you earn a referral bonus. There's no limit — the more friends you refer, the more bonuses you earn.

RTP stands for Return to Player — the percentage of total wagers a game pays back to players over time. Example: a 96% RTP means an average of BDT 96 is returned for every BDT 100 wagered. A higher RTP means relatively better odds. You can find each game's RTP in its info section.

All data is saved on the game server. Once your connection is restored, you can continue the game from where you left off. If the result does not appear after the game ends, log out and log back in. Your balance will update correctly.

Catching bigger fish earns more points. The cost and rewards are determined by your bullet power. Start with smaller bullets and work your way up to stronger ones as you gain experience. Fish Game page Find detailed strategies here.

Contact 1qqq support immediately via live chat and request a temporary account suspension. Then change your password and enable mobile OTP. 1qqq will investigate any suspicious transactions and provide assistance if you have suffered a loss.

Self-exclusion allows you to take a break from gaming for a set period of time. You can enable it from your account settings, with options ranging from 7 days to 5 years, or permanently. Learn more about responsible gaming here।

To permanently close your account, contact 1qqq support and submit a closure request. Make sure to withdraw any remaining balance beforehand. Once your identity is verified, your account will be permanently closed within 48 hours.